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AI Customer Experience

Help customers find answers, choose confidently and take the next step.

Your business information. Your brand. Your team when they need a person.

Talk to MoAI Enablement Engineer

Choose your AI experience

Start with a kit. Make it yours in LoomAI Console.

Adapts to your business

AI Customer Experience

Help customers discover, decide and act.

DiscoverCompareTake action
Platform+Engage+ Human Desk
Human support optional with Desk
Explore kit in Console
Built for dealerships

Dealership AI

Turn live stock into confident enquiries.

Live stockCompareEnquiries
Platform+Engage+ Human Desk
Human support optional with Desk
Explore kit in Console
Try live demo
Built for support teams

AI Support

Resolve questions. Keep people connected.

AnswersRequestsHuman handover
Platform+Engage+ Human Desk
Human support optional with Desk
Explore kit in Console
Choose one or combine them.Website widgetMax workspaceStandalone app

Illustrative previews. Configure your own branding, knowledge and integrations.

Your proposal confirms the agreed integration scope, included AI usage, storage and agent seats, plus any third-party charges. Work outside that scope is quoted separately.

Prefer to start with our AI integration team? Start a project
Illustrative preview

AI Customer Experience

Example content only. No messages are sent, enquiries submitted or bookings made.

One connected experience. Max is a workspace layout, not a separate deployment.

Oak & Co assistant Example experience

Help me choose a chair for working from home.

Here are two options to explore.

Example products, not a live catalogue.

Illustrative upholstered Forma office chair
Forma Chair

Adjustable office chairGBP 249

Illustrative wooden Studio chair
Studio Chair

Wooden studio chairGBP 189

Compare Delivery
Fictional support agent
Your team can joinOptional with LoomAI Desk

A customer asks about fabric samples. Your team can continue with the conversation context.

Illustrative products and example prices. Your business supplies its own information. Human support is optional with LoomAI Desk.
Illustrative preview

Dealership AI Experience

Example content only. No messages are sent, enquiries submitted or bookings made.

One connected experience. Max is a workspace layout, not a separate deployment.

Northfield AI Simulator demo

Help me compare cars under GBP 35,000.

Here are two options from the simulator.

Fictional simulator stock, not live availability.

Blue vehicle representing the fictional Aster E1
2025 Aster E1

Electric SUVGBP 31,950

Vehicle representing the fictional Northstar S4
2024 Northstar S4

Hybrid estateGBP 28,450

Compare cars Test drive
Fictional support agent
Your dealership team can joinOptional with LoomAI Desk

A buyer asks to discuss a test drive. Your team can continue with the vehicle and conversation context.

Fictional simulator stock and example prices. Not live availability. Human support is optional with LoomAI Desk.
Illustrative preview

AI Support

Example support guidance and requests. Nothing is submitted and no human agent is contacted.

One connected experience. Max is a workspace layout, not a separate deployment.

Fictional support examples. Request tracking and human support are separate choices. Human support is optional with LoomAI Desk.

Powered by the LoomAI product family

PlatformAnswers powered by your business EngageWebsite widget or standalone app Desk OptionalYour team inside the conversation

Open-source foundations

Need a hand getting started?

Get setup help
All productsLive demosApplied research
LoomAI

Let's connect your AI to your business.

Meet your AI integration engineer.

Mo.Elgammal

Mo.Elgammal

Founder / AI Enablement Engineer

United Kingdom

I'll help you set up Smart Brains for your business, create branded AI engagement channels, and connect LoomAI Desk so your team can take over AI conversations when needed.

Give your customers the AI experience they deserve.

  • Website & AI workspace
  • Data, tools & integrations

Choose a time that works for you.

Message me on WhatsApp +44 7729 946319